Privacy Policy

930k ("we", "us", "platform") operates an online gaming and betting service for users in Bangladesh. This privacy policy describes what information we collect and how we use it when you visit our site, create an account, or use our services. If you have questions after reading this policy, you may find answers in our FAQ section.

By registering an account on our site or continuing to use our services, you are considered to have accepted the terms set out in this privacy policy. This policy is an integral part of our Terms and Conditions.

1 Scope of Information Collection

At various stages of using the 930k platform, we may collect the following types of information:

1.1 Registration and Identity Information

• Full name, date of birth, and national ID number (for age verification)
• Mobile number and email address
• Preferred username and secure password
• Address details, where applicable

1.2 Financial Transaction Information

• Records of deposits and withdrawals
• Mobile banking numbers (bKash, Nagad, Rocket, or Upay)
• Transaction date, time, and amount

1.3 Technical and Usage Information

• IP address, device type, and operating system
• Browser information and session cookies
• Navigation patterns and page views within the site
• Game play history, betting information, and account activity logs

2 Methods of Information Collection

We collect information primarily in three ways:

Method	Description
Directly provided	Information you give us yourself during registration, login, transactions, and support contact
Automatic collection	Site usage data collected via cookies, web beacons, and server logs
Third parties	Relevant information received from payment processors and fraud detection services

3 Purpose of Information Use

930k uses collected information for the following purposes:

3.1 Account Management and Identity Verification

Personal information is required to create your account, secure your login, and verify OTPs. Age verification is also essential to prevent those under 21 from using the site.

3.2 Processing Financial Transactions

Transaction information is used to process deposit and withdrawal requests and to prevent fraud. Account data is also needed to enforce limits — minimum deposit ৳100 and minimum withdrawal ৳800.

3.3 Service Improvement and Personalisation

Based on your gaming preferences and browsing behaviour, we aim to provide a more relevant experience. Analysing user patterns helps our technical team improve service quality.

3.4 Customer Support and Communication

Your contact information and account details are needed to provide 24/7 support via live chat and email. Our goal is to deliver support equally well in both Bengali and English.

3.5 Bonus and Promotion Management

Account and transaction data is used to correctly apply the 100% first deposit bonus (up to ৳10,000) and the VIP cashback programme.

4 Information Sharing and Disclosure Policy

930k never sells your personal information to third parties or shares it for advertising purposes. However, information may be disclosed in the limited circumstances below:

4.1 Service Provider Partners

Only the necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), fraud detection, and the technical operation of the site. These partners are bound by equivalent confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed where required to comply with applicable laws in Bangladesh or court orders. In such cases, only the information legally required will be provided.

4.3 Security and Responsible Gaming

Information may be used where an investigation is needed to prevent fraud, money laundering, or misuse of the platform. Our security team monitors suspicious behaviour patterns to ensure responsible gaming.

5 Cookies and Tracking Technologies

The 930k site uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the site's functionality.

Cookie Type	Purpose	Duration
Essential cookies	Login sessions, security tokens, and core site functions	Until session ends
Functional cookies	Saving language preferences and user settings	Up to 30 days
Analytics cookies	Monitoring site traffic and improving services	Up to 90 days

You can manage cookies at any time through your browser settings. However, please note that disabling essential cookies may prevent certain key functions of the site from working properly.

6 Data Security Measures

We keep your information secure using industry-standard security practices. SSL encryption is active on the 930k platform, keeping all your data transfers fully secure.

6.1 Technical Security

• All data transmission secured via SSL/TLS encryption
• Passwords stored in encrypted form — never as plain text
• Firewalls and intrusion detection systems on servers
• Regular security audits and vulnerability testing

6.2 Account Security

• OTP verification at login
• Account temporarily locked after multiple failed login attempts
• Automatic alerts when unusual activity is detected

6.3 Acknowledgement of Limitations

No one can guarantee 100% security when transmitting data over the internet. We ensure the highest reasonable level of protection, but users should remain aware of the inherent risks of the internet.

7 Data Retention Period

930k does not retain personal information longer than necessary. Retention periods vary depending on the type of information:

• Account information: For as long as the account is active, and for the period required to meet applicable legal obligations after it is closed
• Financial transaction records: For as long as required to comply with financial regulations
• Technical logs: Generally 90 days, which may be extended if needed for a security investigation
• Marketing consent: Until you withdraw your consent

8 User Rights

You have certain important rights over your own information. 930k respects these rights and helps you exercise them:

8.1 Right to Access

You may request to know what information we hold about you. After verification, we will provide a copy of the stored information.

8.2 Right to Rectification

If any information held in your account is incorrect or out of date, you may request a correction. Most information can be changed directly through your account settings.

8.3 Right to Erasure

You may request deletion of your personal information when closing your account. However, where legal or contractual obligations exist, certain information may need to be retained for a specified period.

8.4 Right to Object to Processing

You may object at any time to your information being used for marketing communications. The option to remove yourself from direct marketing is always available.

9 Protection of Minors

930k strictly prohibits site use by anyone under the age of 21. Age verification during registration is mandatory. If evidence is found that a minor has created an account, that account will be closed immediately and the relevant information deleted.

Parents or legal guardians who believe a child or teenager in their care has registered on our site should contact our support team immediately.

10 Third-Party Services and Links

The 930k platform operates entirely under our control. If a link to a third-party site is provided within our site, that site's privacy policy is entirely separate and their own. 930k is not responsible for the data protection practices of those external sites.

11 Policy Changes and Updates

930k may update this privacy policy from time to time. For significant changes, we will post a notice on the site and notify registered users by email. The "Last Updated" date at the top of the policy will always be visible.

Continuing to use the site after an update will be considered acceptance of the new policy. You are therefore advised to check this page from time to time.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Via the chat button at the bottom right of the site (available 24/7)
• Language: Support is available in Bengali and English

To learn more about us, read the About Us page, where 930k's goals and values are discussed.