Someone I know is underage but is gambling — what should I do?

Report it to 930k immediately via our 24/7 live chat or by email at support@930k-bet.cam. We will investigate the matter seriously and take the necessary action. Your identity will be kept confidential.

For ages 21+

Responsible Gambling Guide

930k believes that betting and casino games should be an enjoyable experience for everyone — but that is only possible when you play consciously, safely, and within your means.

Safe Environment 24/7 Support Set Your Own Limits Ages 21 and Above

Our Commitment

930k is an entertainment platform — it offers betting and casino games to enjoy, but it should never be seen as a primary source of income. We want you to start and end every session in full control. On this page you can learn about the different aspects of responsible gambling, how to set limits for yourself, and how to get help if you need it.

To learn how everything works at 930k — from opening an account to every transaction — read our Terms and Conditions. How we store and use your personal information is described in detail in our Privacy Policy.

Remember — placing more bets in the hope of recovering lost money is never a sound decision. Every bet is independent and does not depend on the outcome of previous bets.

Important Reminder

Betting and casino games are for entertainment only. There is no guarantee of winning. Only play with an amount of money that, if lost, will have no impact on your daily life.

Prohibited for Those Under Twenty-One

To create an account and play betting or casino games at 930k, you must be 21 years of age or older. We verify age at registration and take every measure to prevent underage access. If you believe someone you know is attempting to use this platform while underage, please notify us immediately via our 24/7 live chat.

Tools for Setting Your Own Limits

930k gives you several effective tools that let you keep your gambling habits fully under your own control. These features can be activated at any time from your account settings.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately; to raise it you must wait out a set period.

Financial Control

Session Time Limit

Set a time limit in advance for how long you will play in a single session. When the time is up, the system will automatically alert you and end the session.

Time Management

Cooling-Off Period

If you feel you need a short break, pause your account for anywhere from 24 hours up to a maximum of six weeks. During this time login and betting will not be possible.

Cooling-Off

Self-Exclusion

For a longer break, choose self-exclusion — your account can be closed for six months or permanently. Once this step is taken, the account cannot be reopened during that period.

Long-Term Protection

Activity History

View your betting history, a summary of wins and losses, and total spending at any time. Review this information regularly to understand your own gambling patterns.

Transparency

Support Request

If you have any difficulty setting limits or activating self-exclusion, contact our support team via 24/7 live chat — speak in Bengali and get immediate help.

Direct Help

Warning Signs

If any of the following patterns appear in yourself or someone close to you, they may be early signs of problem gambling. Do not ignore them — take action right away.

Repeatedly increasing bets to recover lost money and doing "just one more round".
Lying to or hiding information from family, friends, or colleagues about betting or gambling.
Taking money from essential expenses or savings to use for betting.
Feeling restless, low, or angry when not betting.
Spending more time gambling and less time with family or friends.
Irregular sleep, eating, or work habits, with betting taking priority.
Continuing to bet by taking on debt or borrowing money.

Ask Yourself

Ask yourself the following questions from time to time. If the answer to more than one is "yes", it is time to take a break.

Did I spend more time or money than I planned over the past week?

After a loss, did I jump straight into the next bet feeling frustrated or angry?

Have I hidden anything about my betting from someone close to me?

Am I struggling to cover essential household expenses?

Do I feel restless or uneasy when I am not betting?

These questions are a simple way to check in with yourself. They are not a substitute for professional advice — if you feel you need help, seek it right away.

How to Get Help

Acknowledging the problem is the first step toward a solution. Your family, the 930k support team, and professional counsellors are all by your side.

930k Live Chat

Our support team is active in Bengali 24 hours a day, 7 days a week. Contact us via live chat at any time to set account limits, take a cooling-off period, or request self-exclusion — help is available without delay.

24/7 Live Chat Active

Email Support

You can also reach us by email. Write in Bengali or English — whichever you prefer — and our team will respond promptly. Full confidentiality is guaranteed.

[email protected]

Family and Friends

Have an open conversation with someone close to you. The support and guidance of family is often the most effective help available. Do not feel embarrassed — tell someone you trust and finding a solution together becomes much easier.

Professional Mental Health Counselling

If you feel that controlling your gambling habits is becoming difficult, consult a trained psychologist or counsellor. Both government and private mental health services are available in Bangladesh. Your personal information will be kept completely confidential.

Support Groups

Support groups exist both in-country and online for people affected by gambling problems. Hearing the experiences of others going through the same situation and their stories of recovery can be a real source of encouragement.

930k's Commitments

The safety of every member is our priority at 930k. We are not just a betting and casino platform — we want to build a responsible community where entertainment can be enjoyed with full awareness.

To learn more about us or understand how we operate, visit our About Us page.

Strict age verification to prevent underage registration and access.
Self-limit and self-exclusion requests are acted on immediately.
Automatic alerts when suspicious gambling patterns are detected.
Always-available support through a 24/7 Bengali-speaking team.
No promotional messages sent to members who have self-excluded.

Healthy Betting Habits

Responsible gambling means setting clear limits for yourself and sticking to them. Keeping the following tips in mind will help ensure betting remains an enjoyable experience.

Before you start, decide how much money and how much time you will spend.
Never push yourself to chase money you have already lost.
Avoid placing bets while under the influence of alcohol or medication.
Do not play when you are tired or emotionally distressed.
Never view betting as a livelihood — treat it only as entertainment.
Take regular breaks and check your account activity history.

Common Questions About Responsible Gambling

If you have further questions about responsible gambling, you will find more information on our full FAQ page.

Yes, lowering your deposit limit takes effect immediately. However, raising a limit requires a waiting period — this is intentional so that limits cannot be increased on impulse.

Yes, any funds in your account remain fully safe while self-exclusion is active. You can request a withdrawal after the exclusion period ends or through the support team. Contact us via live chat for details.

Report it to 930k immediately via our 24/7 live chat or by email at [email protected]. We will investigate the matter seriously and take the necessary action. Your identity will be kept confidential.

No. Problem gambling is a complex psychological and behavioural condition — it is not a sign of weakness. Many people find themselves in this situation and recover with the right support. Instead of blaming yourself, seek help — your family, the 930k support team, and professional counsellors are all there for you.

Yes, session limits and timeouts are linked to your account, so the same limits apply whether you log in from the mobile app, a browser, or any other device.

In general, withdrawals of eligible balances are available even during a cooling-off period or self-exclusion. The minimum withdrawal amount is ৳800. Contact the support team for full details on the process and eligibility conditions.